FAQ

Welcome to the Top Tier Construction Services FAQ Page

At Top Tier Construction Services, we understand that home improvement projects often come with questions. Whether you’re planning a kitchen remodel, roof repair, or deck construction, we’re here to provide clarity and confidence. Below, you’ll find answers to the most common questions we receive about our services, process, and expertise.

General Questions

Q: What areas do you serve?

A: We proudly serve all of Erie County, PA, including Erie, Millcreek, Fairview, Harborcreek, Edinboro, McKean, Girard, and surrounding communities.

Q: How long have you been in business?

A: We bring over 15 years of experience in construction, remodeling, and repair services to every project.

Q: Are you licensed and insured?

A: Yes, we are fully licensed and insured, ensuring that your project is handled professionally and safely.

Q: Do you offer free estimates?

A: Absolutely! We provide free, no-obligation estimates for all our services. Simply contact us to schedule your consultation.

Project-Specific Questions

Q: How long does a kitchen remodel take?

A: The timeline depends on the size and complexity of the project. On average:

Small remodels: 2-4 weeks
Full-scale renovations: 4-8 weeks

We’ll provide a detailed timeline during your consultation.

Q: Can you help with design ideas for my project?

A: Yes, we offer design assistance for services like kitchen remodeling, bathroom upgrades, and deck construction. Our team works with you to create a layout and design that matches your style and needs.

Q: What materials do you use for decks?

A: We offer a variety of high-quality materials, including:

Pressure-treated wood for durability and affordability
Composite decking for low-maintenance and long-lasting beauty
Cedar and redwood for a natural, elegant look

Q: What types of roofing issues do you handle?

A: Our roof repair services cover:

Leak detection and repair
Shingle replacement
Flashing and gutter repairs
Storm damage restoration

Q: Do you provide waterproofing for basements?

A: Yes, basement waterproofing is a crucial step in our basement finishing services. We ensure that your basement is dry, comfortable, and protected from moisture issues.

Process Questions

Q: What is your typical process for starting a project?

A: Here’s our step-by-step process:

1. Initial Consultation: We discuss your goals, budget, and timeline.

2. Estimate and Planning: We provide a detailed estimate and project plan.

3. Material Selection: You choose from our wide range of high-quality materials and finishes.

4. Construction/Installation: Our team executes the project with precision and care.

5. Final Walkthrough: We review the completed project with you to ensure satisfaction.

Q: How do you handle unexpected issues during a project?

A: We communicate openly about any unexpected issues and provide solutions that fit your budget and timeline. Transparency and professionalism are our priorities.

Service-Specific Questions

Q: Can I make changes to my project once it has started?

A: Yes, we understand that ideas may evolve during the project. We’ll do our best to accommodate changes, though adjustments to the timeline and budget may apply.

Q: Do you offer eco-friendly options?

A: Yes, we provide eco-friendly materials and energy-efficient upgrades for services like window replacement, siding installation, and roofing.

Q: Can you repair existing decks or only build new ones?

A: We do both! Our deck repair services include:

Fixing loose boards and railings
Replacing damaged planks
Refinishing and staining for a fresh look

Q: What types of flooring do you install?

A: We install a variety of flooring options, including:

Hardwood
Luxury Vinyl Plank (LVP)
Tile
Carpet
Laminate

Cost and Payment Questions

Q: How much will my project cost?

A: Costs vary depending on the size and scope of the project. During your consultation, we’ll provide a detailed estimate with a breakdown of materials, labor, and other factors.

Q: Do you offer financing options?

A: Yes, we offer flexible financing solutions to help make your project more affordable. Contact us for details about payment plans and financing options.

Q: Are there additional fees beyond the estimate?

A: We strive to provide accurate estimates. If any unexpected costs arise, we’ll discuss them with you immediately and obtain your approval before proceeding.

Scheduling and Availability Questions

Q: How far in advance should I schedule my project?

A: To ensure availability, we recommend scheduling 4-6 weeks in advance, especially for large projects like kitchen remodels or deck construction.

Q: Do you work year-round?

A: Yes, we work year-round and adapt our services to fit seasonal demands. For example:

Summer: Ideal for deck construction and exterior repairs
Winter: Perfect for interior remodeling like kitchens and bathrooms

Still Have Questions? Let Us Help!

If you have additional questions or want to learn more about our services, don’t hesitate to reach out. At Top Tier Construction Services, we’re committed to making your project seamless and stress-free.

Call 814-746-0232